
Many customers asked us:
First, we want to note that ACOM is highly focused on minimizing the noise level of our products, as this is an important characteristic for our customers.
Therefore, ACOM uses fans from the Japanese company NMB as the most suitable for our products. This choice is the result of long and extensive in-house testing of many fan models from different manufacturers.
Answer | The short answer is: NO, everything is absolutely normal with your new amplifier.
We understand that this answer requires more in-depth information, and therefore, here is the technical explanation of this situation.
Technical explanation | We must be very clear that the comparison of noise levels of 2 amplifiers - solid-state and tube-based, with approximately the same output power - and the ham's expectation for equal noise levels is not technically correct due to the totally different electronic and mechanical design of these devices.
The solid-state amplifiers require much more airflow for cooling than tube amplifiers (and more airflow always results in more noise). There are 2 main reasons for that:
Lets, for example, see the ACOM 1000 tube-based and ACOM 1200 solid-state amplifiers, which have a similar dissipated thermal power. Even though ACOM uses in its products the most silent model fans and extremely effective heatsinks, the generated noise by ACOM 1200S is higher than the noise from ACOM 1000. And this is normal, as we explained.
The USA customers can contact our local Service & Repair Partners.